Frequently Asked Questions
Everything you may want to know.
Real estate videography packages start from $1,500 + GST
Final pricing depends on the property, scope, shoot requirements, drone requirements, editing needs and delivery timeline.
What do you need before a real estate shoot?
Please provide any Brand Fonts, Logos, Agent Details, Campaign Guidelines & Property Information.
Do you offer Real Estate Photography?
Yes. Real estate photography can be arranged through our recommended photography partner, Hayleigh Beach. We can coordinate photography and videography together where required.
https://www.hayleighbeach.com/
https://www.hayleighbeach.com/
Photo Delivery
• Edited photos will be sent within 7 days via an external link. During peak periods, you will be informed of any anticipated delays (Monday - Friday).
• Please let us know if you have a desired deadline.
Video Delivery
• Videos will be sent in 2 weeks via a Google Drive link. During peak periods, you will be informed of any anticipated delays (Monday - Friday).
• The client is entitled to two rounds of revisions following the delivery of the completed content.
• All revision requests must be submitted within two weeks from the date of delivery of the finalised content.
• Failure to request revisions within the stipulated two-week period will result in the project being considered completed and terminated.
• Please let us know if you have a desired deadline.
Music Submission and Selection
• The client must supply the chosen music to Australian Cinematography before the editing process begins. Should the client request Australian Cinematography to select a song, the chosen song will be final and no further changes will be entertained.
• Any requests for changing the music used within the project at any stage will incur an additional fee of $400.00 + GST.
Revisit Fee
A fee of $300 + GST will apply in the event the photographer/videographer has to return to the property for additional images due to, but not limited to access to property, tenant co-operation & preparation, property readiness, repairs, trades, cleaning.
Drone Conditions & Safety
• Cannot fly in restricted space.
• Will not fly in rain.
• Will not fly in high winds.
Editing Limitations
Every care is taken to present the property at its best, however editing to alter or falsely misrepresent the property's condition is a breach of consumer law.
Payment Terms
Invoices are to be paid in full prior to commencement of shooting.
Cancellations
• Cancellations within 24 hours of the scheduled shoot may incur 100% of the booking fee.
• Rescheduling within the same week may incur 50% of the booking fee.
How long are you on site for?
We can be on-site for up to 3 hours.
Do you capture local areas?
Yes we do, but this is an additional fee.
Can you provide models?
Yes we can, but this is an additional fee.
Can you incorporate AI into the videos?
Yes we can, but there are limitations. Please tell us what you're specifically looking for.
Do you offer RAW footage?
Yes we do, this is at an additional fee. Please request.
What defines a Real Estate property shoot?
A business with an REIV Certificate. Please look at the Corporate FAQ's otherwise.